We are committed to protecting your privacy and ensuring that your personal and medical information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.
⦁ Personal Information: This includes your name, address, phone number, email address, date of birth, and payment information when you register, book appointments, or make inquiries.
⦁ Medical Information: Details about your health, medical history, medications, and treatment plans collected during consultations.
⦁ Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and the date and time of your visit.
⦁ To Provide Medical Services: We use your personal and medical information to deliver healthcare services, manage your treatment, and communicate with you.
⦁ To Improve Our Services: Usage data helps us understand how our website is used, enabling us to enhance user experience and improve our services.
⦁ For Administrative Purposes: This includes processing payments, scheduling appointments, and managing patient records.
⦁ To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and professional standards.
⦁ With Healthcare Providers: We may share your information with other healthcare professionals involved in your care.
⦁ With Third-Party Service Providers: We use third-party services for payment processing, website hosting, and other administrative functions. These providers are obligated to protect your information and use it solely for the services they provide to us.
⦁ With Legal Authorities: We may disclose your information if required by law, court order, or to protect our legal rights.
We implement appropriate technical and organizational measures to protect your personal and medical information against unauthorized access, loss, destruction, or alteration. This includes secure storage systems, encryption, and access controls.
We retain your personal and medical information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the nature of the information and legal requirements.
⦁ Access: You have the right to access your personal and medical information held by us.
⦁ Correction: You can request corrections to any inaccurate or incomplete information.
⦁ Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.
⦁ Restriction: You can request the restriction of processing your information under certain conditions.
⦁ Portability: You have the right to request a copy of your information in a structured, commonly used format.
Our website uses cookies and similar tracking technologies to enhance user experience, analyse website usage, and personalize content. You can manage your cookie preferences through your browser settings.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes.
